24 Hour On-Call Service

In addition to the above Course Disciplines, Identity in Corporate can provide a 24 hour On Call service, in support of the Human Resources Department (HR) both locally and internationally.

Key Roles:

• ERC Management Representation as HR Advisors

• Relatives Telephone Response Co-ordinator

• Mobilisation of IiC’s Call Handlers Team and telephones

• Maintaining close links with the client during the emergency and possibly in the aftermath.

• External Representatives, to meet with families, at airports and/or accompaniment to hospitals or Reception Centres.

• Company Representatives to visit and provide welfare support to families in the event of bad news.